Do you have a program you’d like me to visit?

When I asked for blogging advice a few weeks ago, one of our caregivers was kind enough to write, “anything interesting or exciting in your life would be worth reading.” That made me think about how I travel to different parts of Providence on a weekly basis, and how everywhere I go, I meet caregivers doing incredible things for the community.

Last week, for example, Providence Hospice of Seattle invited me to accompany them on patient visits. I shadowed Sue Voorhies, R.N., and got a glimpse of the diverse patient population the program serves.

Sue Hospice

Hospice nurse extraordinaire Sue Voorhies, R.N.

It was inspiring to watch Sue expertly navigate the complex cultural and psychosocial issues of her patients and families that day, and to do it with such grace, compassion and respect. It was yet another reminder about how dedicated our caregivers are. And what a gift the program provides by making it possible for patients to be at home surrounded by loved ones at the end of life. Hospice is such an important service on so many levels.

A big thanks to hospice program director Kathie Belsky, R.N., for inviting me  to visit. I really appreciate that she introduced me to every caregiver in the office that day. It was a privilege to meet each of them.

Hospice

Hospice of Seattle Leadership Team: Top (left to right) Cathy McCarty, Barb Lantz, Sue Voorhies, yours truly, Roxanne Warren, Carlos Alaniz, King Cole, Karin Wright, Teri Hughes. Bottom (left to right) Stacey Jones, Kristen Eglington, Cynthia Brown, Ann Friedrichsen

Spokane Valley
I also recently had the honor of participating in a dedication ceremony for a new ambulatory care center in Spokane Valley in Eastern Washington. Providence Medical Park represents the future and where we’re heading as a system in terms of innovative models of care. It was great to tour the new facility and talk with the primary care physicians and caregivers who serve patients there.

Ribbon cutting high res

Photo op: It wouldn’t be a grand opening without a ribbon cutting.

Clinical and supply chain awards
VHA, a national health care network, invited me to speak on the topic of physician leadership at the Navigating to Excellence Forum on April 27. During the conference, VHA presented their annual excellence awards, and I was so proud that Providence received four honors.

Providence St. Vincent was given VHA’s 2014 Clinical Care Award, and our supply chain team earned three awards for their innovative approach to getting supplies to nursing floors and clinics. It was an honor to be there and to see our teams get the recognition they deserve.

Where to next? 
Though I know I can’t be everywhere at once, I love touring programs and meeting with teams when I can. Do you have a program you’d like me to visit? Let me know via the comments section below.

8 Comments
  1. Rod,
    It would fantastic if you visit Providence Medford Medical Center. I feel we have a fantastic leadership team here. Specically, our Emergency medical director and manager would love to show you around! Thank you. 🙂

  2. Rod,
    It was a pleasure to welcome the executive system level members to Providence St. Peter Hospital. I would like to commend you and your colleagues to taking to the time to converse with me sharing what plans and innovative ideas you have for our future. Please feel free to come back anytime, I believe I can speak for us all when I offer an open invite to our facility. Thank you again.
    -Isiah

  3. Dr. Hochman,
    Hello, my name is Deborah Cassity and I am a Clinical Nurse Liaison with Providence Hospice of Seattle.
    For the past three years, our hospice ministries have been providing education and extra training to our staff and communities about the special needs of Veterans at end of life. The program has been very inspirational and has led to some wonderful events centered on patients and their families that pay tribute to the service they provided to our country.
    As part of this program, we, at Providence, are collaborating with The Museum of Flight to present a screening of the movie ‘Honor Flight’. All of the proceeds will go directly to the Puget Sound Honor Flight Hub, a group of volunteers dedicated to helping WW2 veterans take a trip to Washington DC to see the war memorial built in their honor.
    I’d like to invite you to join us on Saturday, May 17th at 6:00 at The Museum of Flight for a special evening where we will celebrate these amazing men and women.
    And here is a link to the movie trailer…
    http://www.youtube.com/watch?v=9E7GLdYhm3s
    I hope you can make it!
    Best –
    Deborah

    • Hi Deborah – Thanks for letting me know about the work you’re doing with veterans. You all do such a great job of understanding the unique needs of the patients you serve. The documentary looks very inspiring. I won’t be able to make it tonight but I hope you all have a wonderful time. Sounds like a great collaboration with the Museum of Flight. Thank you for all you are doing to make the local community a healthier place. Best. -Rod

  4. Love these invitations to come visit. I’ve been out to the Disney Family Cancer Center once before. It was great and would love to come back again, and I’ll check calendars to see when I’ll be out in Spokane again.

  5. Hi Rod,
    Next time you are in Spokane area, I’d recommend a visit to Providence Adult Day Health Center near Providence Holy Family Hospital. It’s a day center for vulnerable adults who have issues with dementia or other body frailties. It gives their caregivers a break during the day.The participants are at the end of their life stories and aren’t remembered anymore by many how they used to be in the prime of their lives. The caregivers treat them with dignity and acknowledge this part of their life’s journey. Several years ago, my father — once a lawyer for Holy Family Hospital as well as a Gonzaga University law professor — went to the center twice a week. He had Alzheimer’s, and he didn’t even remember his interesting past. No one cared there who Joe Nappi once was. They loved the man they saw at their center. This is the Mission in action, for sure.
    Thanks for considering it.
    Becky Nappi, director of Mission Integration for Providence Holy Family Hospital and Providence Medical Park — Spokane Valley.

  6. Hello Rod,

    It was my honor to do a joint visit with you when you visited Providence Hospice of Seattle last month. Your kindness and compassion did not go unnoticed by our patient and her family. The daughters were very grateful that a hospice doctor had assessed their mother- & it was yet another reminder of the privilege it is to being welcomed in to a patient’s home at end of life to do this sacred work. Thank you for your empathy, humility, and leadership.

    Shalom,
    Sue

  7. Hi Rod,
    I loved reading this post. Your visits remind me of the show Undercover Boss without the undercover part! I can only imagine how respected and appreciated those teams that you visited felt. It makes me feel good. The next time you get to sunny California, I would love it if you would visit the Disney Family Cancer Center. My work is specific to the Oncology Rehab program, but the entire building is doing great work. Ssnding you my best, Julianne