Inspiring and developing our people in 2015

Happy New Year! I hope all of you enjoyed time with family and friends over the holidays and are feeling recharged and ready to start a great year. I am personally very excited about 2015 because, this year, we are delving more deeply into the caregiver experience and the first pillar of our strategic plan: inspiring and developing our people.

As part of that focus, we are committed to the fundamentals of supporting our caregivers professionally and personally. Some of the ways we’ll do that include:

  • Supporting you in achieving your career goals. This year, we are launching a new performance and development process and asking each of you to complete a self-assessment, outlining your strengths, skills you want to develop, and professional aspirations. It will be a key tool that you and your core leader (manager) can use throughout the year to improve your work experience, develop your skills and reach your full potential. The self-assessments are now available online for all caregivers. You should have received an email by now titled “Your 2015 Self-Assessment” for instructions on how to access it. Please complete it by Jan. 31, 2015. Also, there’s still time to learn about the new process by going to HealthStream and searching for the Performance, Development and Merit course.
  • Inviting your feedback. We will again conduct our all-caregiver engagement survey in the fall of 2015. As a first step, a sample of caregivers will be randomly selected to take the survey from Jan. 12 to Jan. 30.  If you are selected, you will receive an email from third-party survey vendor Kenexa. Please take a few minutes to complete the survey. We are hoping to make measurable improvement in engagement, and your feedback will help us understand what that will take.
  • Engaging you in the strategic direction of Providence. At a time when technology and consumer expectations are changing rapidly, Providence is innovating and evolving with the times to ensure we can continue to meet the needs of our communities, especially the poor and vulnerable. This year, you can expect more conversations about where Providence is headed to ensure all of us understand where we’re going and how we each play a role in shaping the future. (And if you haven’t already, I encourage you to subscribe to this blog as a way to stay informed and be part of the conversation.)
  • Continue focusing on health and well-being. As caregivers, we often tend to put the needs of others first but we also need to care for ourselves physically, emotionally and mentally. To support healthy, balanced lifestyles, we will offer education, tools, fun health challenges and resources through our employee assistance program throughout the year. We’ll also put an emphasis on routine health screenings, especially for breast and colon cancer, which are two of the deadliest cancers yet are highly treatable when detected early.

Now, a question for you: What inspires you?

Ultimately, our goal is to create an exceptional work experience for every caregiver, and to achieve that, we will need to fully harness the talents and passions each of you bring to your work. With that in mind, I had a few questions for the comments section below.

  • What inspires you about working for Providence?
  • What is rewarding about your role?
  • When have you felt you made a difference in someone else’s life?

For many of us, working at Providence is not just a job. It’s a calling, and I’d love to hear more about what motivates you to get out of bed every day to serve those in need. Thank you for sharing your gifts with us and for bringing our Mission to life with each person you serve. I wish you a happy and healthy new year and look forward to what we’ll accomplish together in 2015.


  1. What inspires me is the dedication and resiliency of the human spirit I find among my colleagues and our families as we walk the end-of-life journey with them. What’s rewarding about my role as hospice chaplain? The grace of each person I encounter. The stories of life that I am privileged to hear each day. Making a difference in someone’s life? I get that feeling every day as I sit with patients who can sometimes speak and sometimes not. I drive from house to house knowing I bring a gift of presence. I hope I don’t step on the work God is already doing when I get there. I make a difference when I can assist someone else to better understand their own place in life.

  2. Where to start, I am a CNA2 and love what I have choosen to do in life. I was a CNA for years and was happy to be able to go on to CNA2 class. I would dream of working at Providence (since I have had to previous surgeries here and loved the care and support that was given to me).
    When I finally got the call I was so excited to be a part of a great team. Needless to say at first it was different then working at a Nursing Home and took me some time to get in a groove. I was working one night and a patient needed to go down for a MRI upon transfering her to a gurney I noticed a round object in her stomach. I asked her if she had an Internal Tens Unit (as I have one myself) She could not answer me. I knew I was right and I had to say something to the Tec’s down stairs. So as we arrived I had mentioned that I believed she had a Unit. All of a sudden she spoke clearly and said “It is for nerve pain”. The Tec looked at me and said “Thank God you said something or that would have been real bad”.

    That was the first time I was sure I was exactly where I should be. I feel like I am part of a Team who truly cares for Our Patients,and Fellow Team Mates. I know we are a Hospital but I feel we are a Team of people coming together to make a difference in peoples lives. Weather we save a life or help someone along the way. We truly care about what we do and I am so Proud to say I work for Providence.

  3. I am inspired because I have leaders that support my vision in assisting with community wellness. I would love to see more access for the community to engage in exercise classes here or eventually have a wellness complex at the Providence Campus that would help people improve their health and ultimately lower health care costs. In addition, the public view of our hospital will change from one of rehabilitation to wellness and prevention of disease. This may likely prevent the further need for more serious medical care. With a new ACO model of care taking shape, let use this and take care of our community and foster education, exercise classes and enrichment. Any takers?

  4. Working at Providence is a little like falling into a new family. Relationships are built quickly and warmly. Ideas, concepts, and opinions are openly asked for and received with respect and appreciation. Inspiration comes from many different sources, but the acceptance makes it easy to come to work each day.

    I routinely work with and interact with many of our leaders; as their time is at a premium, I feel privileged to hear their visions, directions, and decisions. This part of my job is very rewarding.

    I feel I make a difference everytime a coworker says “thank you”.

  5. What inspires me about working for Providence? I love it that no matter what the day brings, we are allowed to stop everything to extend compassion and caring to someone else. As a reporting analyst, I rarely come into contact with patients but it’s wonderful to know that I can take time to support my co-workers.